Thursday, August 25, 2016

New Helpdesk Site

I am happy to announce that we have switched to a new, improved helpdesk site. You can continue to utilize the help email or you can visit the new helpdesk site at https://helpdesk.ewg.k12.ri.us and create a ticket. If you can't get on your computer you can also call or text 401-379-0250 to create a ticket. Please be sure to include as much information as possible to help us diagnose your issue.

You will also find a new knowledgebase of frequently asked questions and tutorials at https://helpdesk.ewg.k12.ri.us/kb that we will continually be adding to, so check back often to see if there's any new information that's relevant to you. 

Helpdesk: https://helpdesk.ewg.k12.ri.us
Helpdesk Phone/SMS: 401-379-0250
Knowldegebase/FAQ: https://helpdesk.ewg.k12.ri.us/kb